Being first-time home buyer, I knew very little about the real estate process. I was a little intimidated by the extremely competitive housing market in the SF bay area. Luckily, Vivian made the whole process much easier and informative than I had thought. She always responded so quickly and efficiently to my questions, including responding at night and weekend and taking 2-3 hours to walk me through the various documents when I was ready to make an offer. Vivian has a very positive work attitude, which really helped ease a lot of the stress and uncertainty related to competing for and securing a home. I actually did not think I would be able to find my first home so soon, but because of Vivian’s efficient work style and her ample knowledge of local real estate, I was happily surprised to be able to secure a home in my favorite neighborhood in Alameda! What I most appreciate about Vivian is her “holistic” service– by that I mean that she did not stop her service at just helping me with the house purchase, she introduced me to great resources (e.g., top mortgage brokers/bankers, home insurance, etc.). My favorite question for Vivian was “What advice would you give me if you were my family member” and she always gave heartfelt genuine opinions, which let me know that she really had my best interest in heart. There were some incidents that I felt she went out of what a realtor would typically do to help me, and as I thanked her, she humbly and generously replied, “I must do what is best for you.” I feel that Vivian is THE BEST realtor I could ever hope for and am very thankful for all of her top-notch service. Because of what she has done for me, I am hoping my detailed review here will reach some future home buyers in finding Vivian to be their agent. You will be in very good hands if you choose Vivian to be your realtor. Vivian may look young (or very young), but she is actually very mature, knowledgeable, and extremely hardworking! I can tell that she really loves her job and likes her clients!!
Home Buyer in Alameda, CA